Support
Email [email protected].
To help us fix a problem, include your app version (Profile → Account), your device and its iOS or Android version, the show and episode, and what you did before it happened. Never send passwords or sign-in codes.
Playback and downloads
Check your connection and try the episode again. For offline listening, make sure the episode has finished downloading before you go offline. If a problem continues, tell us the episode and roughly where in it the problem happened.
Episode insights and AI answers
Episode insights and answers are generated by AI and can be wrong. Check the episode itself for anything important. To ask questions about an episode, allow AI questions in Profile → Account; you can turn it off there at any time. To flag a harmful or wrong answer, tap Report answer beneath it, or email us.
Privacy and deleting your account
Read our Privacy Policy. To delete your account, open Profile → Account → Delete account. Deletion is permanent. If you can't use the app, follow the steps on Delete your account.
Podcast publishers and rights holders
If you own or represent a podcast and have a concern about how it appears in DopCasts, email [email protected] with the show's name and feed URL, the episodes involved, your connection to the podcast and your concern. We'll review it and reply by email.